Terms & Conditions
Our Standard T&Cs
Albany House Terms & Conditions
The price include a full English or Continental style breakfast.
Our standard T&C’s
These exclude IOM Staycations, TT & MGP Weeks, see below for those Special T&C’s
A non-refundable deposit of £100 per room or 1 nights stay is required at the time of booking together with your name, address and mobile contact number.
Provisional telephone/email bookings can only be held for a maximum of 7 days, pending receipt of deposit.
Standard cancellation policy
Is as follows:
“In the event of cancellation, your initial deposit may be non-returnable. You will also be liable to pay the balance due to all cancellations that occur any later than 3 weeks prior to arrival date if we cannot re-let the rooms. We strongly recommend that you take out travel insurance to cover you for any delays, cancellations, illness, deaths, operations or any other reason, especially for Covid. You must call us in person to cancel a booking, we will then confirm in writing that your booking has been cancelled.
COVID-19 – Currently the Island borders are closed, all those who had bookings with us, either had their deposits refunded or we have them on hold in our deposit account for a future booking.
Our Special T&C’s
Staycations for IOM Guests – if we need to close the B&B due to Lockdown or we have to self isolate we will either refund your deposit or move it to another booking.
For TT, MGP and any other special stay.
TT week all bookings are subject to a minimum of 14 nights stay.
MGP all bookings are subject to a minimum of 10 nights stay.
A 25% deposit is required for each room at the time of booking with a further 50% deposit being paid at December prior to the following years TT/MGP. The balance of 25% is payable at time of departure.
Cancellation policy for TT & MGP – T&C’s
A refund will only be given once the room has been re-let for the whole of the period of the period. If we are able to part fill we refund what we have managed to re-let. We strongly recommend that you take out travel insurance to cover you for any delays, cancellations, illness, deaths, operations or any other reason.
Check in / Check Out
Check in from 4:30pm onwards or earlier by prior arrangement.
Departure by 10am or later by prior arrangement.
No worries if you have a late flight or boat arriving/departing. Departing guests may make use of the guest lounge and other shared facilities until later in the day.
As you can see in the reviews Nikki & Nigel are flexible, we do work part time so please just ask and we’ll make a plan to accommodate your request.
Our preferred payment is via debit card or cash. Paypal & Credit cards payments only accepted from overseas guests as credit cards are so expensive for us to process.
Can be accepted by ourselves for any loss or damage to visitors’ property, or any illness or accident suffered by visitors. Visitors are responsible for any damage caused to the property or its contents and therefore we recommend that you have adequate holiday insurance.
Guests allergic to dogs
Should anticipate the presence of the two, small housemates Freddy & Maye, and consider using appropriate mediation. Albany House will not be held liable for any consequent health issues.
At Albany House all of our bedrooms have been furnished with attention to detail to ensure that your stay is enjoyable and relaxing. We like to hope that you have not just a good holiday with us but a great one.
Thank you for a special short stay. The MANX detail throughout your home is outstanding.
I can’t say enough about how pleased we’ve been with your outstanding service and your beautiful home. We would recommend you most highly and would love to return! Thank you.
Service beyond the call of duty. It has been so wonderful wish we could stay the duration. We have been so spoilt. Thank you.
Nice room, lovely hosts and a very relaxing atmosphere, thank you for making our holiday so enjoyable.
My only grumble is that I have to go home I have been so spoilt here!
Thanks Nikki for going the extra mile and finding us a place to eat, your hospitality knows no bounds.
Excellent room, super breakfast, helpful staff, won’t be long till we return.
Best B&B we have ever stayed in! Thank you for looking after us so well and being so friendly and thoughtful.
“Best compliment is I will be back” – recently booked for MGP 2009
Excellent B&B. Great Breakfast, thanks for a great stay. Bath (BRILL!) Thank you xx
Thank you for looking after us and supplying local knowledge when needed, we had a lovely (hectic) holiday xx
They have many books pertaining to the Isle that we were able to look at which were very helpful.
The preparation for our family anniversary celebration was superb, from Nikki's recommendations, to making reservations for dinner, to trying to locate family connections- they are an amazing team.
It had been 48 years since my friend and I had visited the Island and Nikki was so helpful in helping us find our original accommodation in Douglas all those years ago, she used Manx Nostalgia and was able to trace the Guest house we stayed at, that just made our return trip complete